Privacy Policy
Last updated: September 2026
1. Who we are
Lend is a language-tutor and practice-partner matching service operated as a division of DCRN Inc.
2. Information we collect
- Account information — your email address, name, role (tutor or student), and a password (stored only as a one-way hash).
- Profile information — the languages you speak, learn, and teach; your timezone; your city, state, country, postal code, and street address; your biography and credentials; and, if you choose to provide them, your WhatsApp, Facebook ID, and phone number.
- Photographs — a headshot and promotional flyer, if you choose to upload them (tutors only).
- Messages — messages you send or receive through the site are recorded in your on-site mailbox and relayed by email.
- Analytics — basic, cookieless, privacy-respecting page-view analytics via a self-hosted tool. No advertising cookies are used.
3. How we use your information
- To create and operate your account.
- To display your public profile and match you with tutors or practice partners.
- To route messages between members without revealing anyone's email address.
- To administer the site, including reviewing messages when necessary for the smooth operation of the service.
- To comply with our legal obligations.
4. What we do not do
- We do not sell or rent your personal information.
- We do not reveal your contact details (email, phone, WhatsApp, Facebook) to other members — messages are relayed through the site so that no one's email address is exposed.
5. Public visibility
- Tutors — your first and last name, city, state, country, languages, pricing, biography, credentials, headshot, and flyer are shown publicly.
- Students — your first name (only), city, state, country, and languages are shown publicly.
- Never public — your street address, postal code, email address, phone, WhatsApp, and Facebook ID are never shown publicly.
6. Data retention
- Your information is kept while your account is active.
- Messages are kept so that the conversation history remains available to both parties; your mailbox shows the most recent 20 messages.
- When you delete your account, it is deactivated: it is removed from all public listings and you can no longer log in. Messages you exchanged with other members may be retained so that the other party's conversation history stays intact, and for legitimate operational or legal purposes.
- You may request full erasure of your personal information at any time (see section 7).
7. Your rights
- Access — download a copy of your data at any time using "Download my data" on your profile page.
- Rectification — edit or correct your profile at any time.
- Deletion — delete your account at any time using "Delete my account" on your profile page.
- Portability, restriction, and objection — contact us.
If you are in the EU/EEA/UK (GDPR) or California (CCPA/CPRA), you have additional rights. Contact us to exercise any of them.
8. Contact
For any privacy question or data request, contact us at admin-lend@xfast.top or via the Contact Us page.
9. Changes
We may update this policy from time to time. Material changes will be reflected on this page.